- 60 Hartsdale Rd, Rochester NY 14622
- 7am to 7pm · 7 days a week
- Call an owner: 585 454 8422
No heat in winter, no cool in a heat wave, busted lines. We answer the phone day or night, weekends included.
Lots of Fairport homes lean on a ductless heat pump for both seasons, cooling in summer and heating an older canal home through winter. So when it cools fine but will not heat, or heats but will not cool, you have lost half of what the system is for, and it needs the right diagnosis. The catch with ductless is that a warm room and a cold room can come from very different faults. Guessing wastes your money. We test the system properly and find the actual cause.
Because we service every ductless brand, not just the ones we install, it does not matter who put your system in. Justin or Colby shows up, runs a real diagnostic, and gives you a straight answer and a straight price. No upsell, no scare tactics, no mystery charges.
Justin VanCassele and Colby Baker run AmeriHeat together. Colby is a veteran. Both owners are on jobs every week across Rochester and Monroe, Wayne and Ontario Counties.
Give them a call. They actually pick up.
These are the ductless failures we see most often in Fairport homes. We track down the cause and fix it the first time.
On a ductless heat pump, if it cools in summer but will not heat in winter, the fault is on the heating side, a stuck reversing valve, a defrost problem, a sensor, or low refrigerant. Since many Fairport canal homes lean on the heat pump for winter, we test heat mode and fix what is actually wrong.
The head is running but the air is not cold. Usually low refrigerant, a dirty coil, or a fan or compressor issue. We find which one instead of guessing.
Water running down the wall from the indoor unit usually means a clogged condensate drain. We clear it and check why it backed up so it does not come right back.
Ice on the metal fins inside the head is a classic sign of a refrigerant leak or an airflow problem. Running it like that can wreck the compressor, so it is worth a look fast.
Dirty filters are the number one airflow killer, but a failing blower or blocked head can do it too. We clean, check, and tell you what it needs.
Rattling, buzzing, or a musty smell from the head points to debris, a loose part, or mold in the unit. We find the source and clean or repair it.
A ductless heat pump does two jobs from one unit, and either side can fail on its own. If your Fairport system cools fine in summer but will not heat in winter, the problem is on the heating side, not the whole system. Common causes are a stuck reversing valve, which is the part that flips the system between heating and cooling, a defrost cycle problem on the outdoor unit, a failed sensor, or low refrigerant. Each has a different fix. We test the system in heat mode, confirm the real fault, and repair that, so you get your winter heat back without paying for guesswork.
Before anyone talks about parts, some no-heat and no-cool calls come down to a setting, a mode, or a remote. We check the easy stuff first, and if it turns out to be something simple, we tell you and you are not paying for a repair you did not need. That is just how we would want to be treated. If it is a real fault, we find it and fix it.
Honest first, always. If your fix is a setting or a quick reset, we say so. If it is a real repair, you get a clear diagnosis and a straight price before we do the work.
Ductless repair starts with knowing what is actually broken. For $99 we come to your Fairport home, run a full diagnostic on the system, and tell you exactly what is wrong and what it costs to fix. No guessing, no vague estimates over the phone.
A full diagnostic of your ductless system for $99. You get a clear answer and a clear price before any repair work starts. The owner does the diagnosis, so nothing gets lost in translation.
It does not matter who installed your mini-split or what brand is on it. We work on all of them. A lot of Fairport homeowners call us because the company that put their system in is gone, too busy, or only services their own brand. We are not like that. If it is ductless, we can diagnose and repair it.
Call the owners directly. Same day service when available, next day at the latest.
Sometimes a repair is the clear call. Sometimes a system is old enough or the fix is big enough that replacing it makes more sense for your money. We will tell you honestly which one you are looking at. If a repair gets you several more good years, we say so. If you would be throwing money at a system on its way out, we say that too. Your call, with real information behind it.
Need it looked at? Call 585 454 8422 or request service. Justin or Colby will get you on the schedule.
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Call the owners directly. We run a real diagnostic, find the actual problem, and give you a straight price before any work starts.
Call, email, or send the form. Justin or Colby answers the phone, not a call center. We will get your Fairport ductless system diagnosed and back to running right.
